Step 1

Make sure you and your family are safe and your car is secure so it is not damaged further. This may mean having it towed.

Call the police if required by law or your policy.

Step 2

You will need to get details of anyone else involved i.e. full name, address, phone number, registration number, driver’s licence number and insurer.

Step 3

Report the incident to the police if the law requires it to be reported.

Step 4

Call our claims team 1300 034 888, 24 hours a day, seven days a week

If you can’t contact us, do everything you can to prevent any further damage, including having your car towed to the nearest safe place.