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1300 034 888
Our policy provides limited cover for pregnancy. If You know You are pregnant at the Relevant Time, You will need to apply for cover if: there have been complications with this pregnancy or a previous pregnancy; You have a multiple pregnancy e.g. twins or triplets; or the conception was medically assisted e.g. using assisted fertility [...]
Kogan Travel Insurance has appointed First Assistance to administer all emergency assistance services and claims. If you’re hospitalised, you or your travelling companion must contact First Assistance as soon as possible on +64 9 975 4408 . First Assistance will be available to take your call 24 hours a day, 365 days a year. First Assistance will [...]
Our 24-hour urgent emergency phone number is: AUS 1300 034 888 USA 1866 309 2123 Canada 1866 773 9314 UK 0808 234 1522 NZ 0800 498 654 Charges may apply if calling from a pay phone or mobile phone. From all other countries or if You experience difficulties with the numbers above: Call direct: +61 [...]
If you need medical treatment as an outpatient while overseas and the costs are less than $1,000, keep all your medical receipts and reports from the treating doctors. You’ll need these to support your claim when you return home.
Kogan Travel Insurance policies are not permitted by law to cover medical costs incurred within Australia. If you become sick or injured while travelling in Australia, you’ll be entitled to cover for treatment under Medicare and/or your private health insurer.
For all general travel claim enquiries please contact us at 1300 034 088 (9am to 5pm AEST, Monday to Friday). Or visit claims.travelinsurancepartners.com.au . Alternatively you can e-mail us at kogan@travelinsurancepartners.com.au For 24 hour emergency assistance: Please call Australia DIRECT and TOLL FREE from: USA 1866 309 2123 Canada 1866 773 9314 UK 0808 234 1522 NZ [...]
No, we do not offer cover notes for any of our insurance policies.
If you move, you need to call 1300 034 888 to update your policy with the details of your new home. When you call, please have the following information handy: The date you are moving address Your new address Details about your new home such as the age and its construction materials Please be aware that because [...]
Privacy policies for QBE and Kogan Insurance comply with relevant Australian Privacy Law and details how your personal information is treated. This information is also available in our Product Disclosure Statement.
If your lender needs a copy of your car Certificate of Insurance, call us on 1300 034 888, and we’ll arrange to email or post a copy to them. Please have your lender’s contact details ready when you call.