How can I pay for my car insurance policy?
You can pay by direct debit from a credit card or bank account. We’ll set up an automatic payment schedule for you so you don’t need to do anything when your premium is due – it’s all done for you!
How is my end odometer reading calculated?
The end odometer is calculated when you first take up your policy, by adding the amount of kilometres you estimate you will drive to the start odometer reading you have provided.
What happens if I run out of kilometres?
If you find yourself coming close to your end odometer reading, you can apply for an increase at any time over the phone, subject to conditions and additional premiums. See our PDS for more details. At the time of a claim, if your car has exceeded the end odometer reading, you will need to pay [...]
What is the starting odometer reading?
Your car’s odometer reading you provide when you first take out the Pay As You Drive cover. This reading will be shown on your Certificate of Insurance in your first period of insurance.
Do I qualify for Pay As You Drive cover?
If you are not driving frequently you could qualify for our Pay as You Drive cover and save money on your car insurance. If you are eligible for our Pay As You Drive cover when obtaining a quote, you will be offered that option.
What is the Pay As You Drive option?
Pay As You Drive is unique a concept in car insurance. Designed specifically for cars that are driven 15,000km per year or less, it offers all the benefits of Comprehensive insurance, but you only pay for the kilometres you plan to drive. Here's a summary of how it works: When you buy a Pay As [...]
Can I change the level of cover of insurance at any time?
We like to provide you with the flexibility to change your cover, therefore, if your change is agreed to, you can update your cover during the period of insurance. Please call 1300 034 888 as soon as reasonably possible as changes to your cover will be effective from the time you tell us of this [...]
If I am selling one car and buying another, do I have to take out another car insurance policy?
Once you have sold your car it is no longer covered under your policy. The purchaser must arrange their own insurance on delivery. If you buy a replacement car, your policy will automatically cover this replacement car from your date of purchase provided you contact Kogan Insurance within 14 days of buying the car, insurance [...]
I have After Market Extras on my car, do you need to know about these?
If the After Market Extras are to be covered as part of the total value of your car they must be listed on your Certificate of Insurance. We will then cover the After Market Extras as part of your car if it is stolen or damaged in an incident which is covered under your Kogan [...]
What are After Market Extras?
After market extras are accessories that are added to your car but do not come standard on the car. They are not offered as an option on the car when purchased new from a dealership.