Are my bank / credit card details protected?
Kogan and QBE take the collection and privacy of your details very seriously and ensure that your details remain secure, in accordance with our respective Privacy Policies.
Why has my Landlords sum insured increased on my renewal documents?
Each year at your insurance renewal, we automatically adjust the amount you are insured for to help the cover keep pace with inflation. In addition to this adjustment, you may also need to consider (amongst other things) recently completed improvements to your building.
Can I pay my premium fortnightly?
No, fortnightly payments are not available for any Kogan insurance policies, but you can choose between monthly and annual payment options. You can pay less if you choose to pay annually.
What happens if my payment date falls on a weekend or public holiday?
If your payment date happens to fall on a weekend or public holiday, the payment will be taken out on the next business day.
Can I delay my monthly insurance payment?
We are unable to delay payments, however, if one of your payments is unsuccessful, you have 30 days from your payment due date to make the payment before your policy is cancelled. If your policy is being renewed and your payment is unsuccessful, you will have 14 days from your payment due date to make [...]
Does it cost any extra if I pay by the month?
Paying monthly does cost a little extra. Alternatively, you can choose to pay less with an annual payment option.
What payment frequencies do you have?
Paying monthly does cost extra. Alternatively, you can choose to pay less with an annual payment option.
How do I renew my Landlords Insurance policy?
If you’re invited to renew your policy, you’ll receive the renewal invitation at least 14 days before your renewal date which will outline what you need to do for the policy to continue. You should check your renewal invitation carefully and contact 1300 034 888 if you need to make any changes to your policy or [...]
How can I reduce my Landlords Insurance premium?
You can reduce your premium by choosing a higher excess. Remember though, that while your premium will be cheaper, you will have to pay a higher excess if you need to make a claim.
How can I pay for my Landlords Insurance policy?
You can pay annually or in instalments by direct debit from a credit card or bank account whereby an automatic payment schedule will be set up for you. If these options don’t suit you, you also have the option to pay your premium annually via BPay, Post Bill Pay, Online, Phone and Paypal.